From Customer Emotions to Actionable Insights -- A presentation by Peter Dorrington, founder, XMplify Consulting, at the 2020 CX Emotion conference (https://cx-emotion.com), July 22, 2020.
From Customer Emotions to Actionable Insights -- A presentation by Peter Dorrington, founder, XMplify Consulting, at the 2020 CX Emotion conference (https://cx-emotion.com), July 22, 2020.